for sales, contact Gerry Castino
With VoIP connecting your offices, every employee can have an extension as if everyone was in the same office. All inbound calls will come into a centralized location to be distributed out to every remote office. But the routing will be seamless from the caller's perspective. And the advantages of VoIP extend beyond customer service.
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With the base functionality of Unified Communications, specifically FindMe / FollowMe, you can specify how you want to be contacted if on the road. If you are available, the call is routed to your current location.
With text-to-speech applications, you can have email read to you over the phone automatically. Verbally respond to emails and have that response emailed to customers as an audio attachment. Faxes can be redirected to any printer or fax local to your location. And all of this functionality can occur without an expensive, complicated new phone in your pocket.
All of this leads to improved customer service, leading to increased market share.>> more info
Unified Communications (UC) Overview
Why VoIP is Right in a Down Economy
In this period of economic uncertainty, many companies have found it necessary to trim their workforce and make do with less. As staff workloads increase, both productivity and overall morale become issues within the workforce. By delivering remote access to employees, your business can empower them to work longer hours, but do it in the comfort of their own home.
Intelligent telecom solutions you can depend on! Iwatsu's business communications systems specialize in solutions designed to help customers cut costs and increase productivity, flexibility, service and profits.
The Iwatsu name has been at the forefront of the telecommunications industry for over half a century. With a long-standing reputation of legendary reliability, it's no wonder millions of users in over 50 countries are supported by Iwatsu.
Iwatsu Voice Networks is the flagship subsidiary of Iwatsu Electric, the publicly owned industry leader in Japan and pioneer of many firsts in the telecommunications industry. For more than three decades, Iwatsu Voice Networks has been developing, manufacturing and supplying business telephone systems and applications designed specifically for the U.S. market.
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Publicly Owned, listed on Tokyo stock exchange
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Iwatsu owned and operated ISO 9001, 9002, 14001 certified manufacturing facilities
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Self capitalized corporation
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Best MTBF (Mean Time Between Failure) rating in industry
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Iwatsu America, Inc. Irving, TX and in Hackensack, NJ
Iwatsu appreared on World Business Review with General Alexander Haig, former Secretary of State for President Ronald Reagan. >> View
Unified Communications Delivers
Solid Rewards to the Small-to-Medium Enterprise
Bang for the Buck:
Did you know?
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A study by ComGroup, an independent communications consultant, found that an office worker saves upwards of 50% of their time on average using Unified Messaging to check all of their messages from their email inbox, as opposed to checking their phone, fax and email separately.
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ComGroup also found that remote and mobile employees experienced a 70% savings in time when checking messages on the road using Unified Communications technologies.
One-Stop Unified Communications
Iwatsu Enterprise TOL 7.0 simplifies office communication with enhanced mobility, integrated presence and unified messaging.
This one stop platform simplifies business communication: whether it's delivering messages to mobile workers or automatically redirecting calls with intelligent call filtering, Iwatsu Enterprise TOL 7.0 provides control and access anywhere, anytime.
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TASKE Call Management Solutions
Real-time monitoring and call reporting for the small business without a call center.
TASKE Essential is TASKE Technology's employee performance management application. This browser-based monitoring and historical reporting product is designed for the general business environment. It provides the ability to monitor employee telephone usage in real-time as well as report on extensions, departments, and trunks.
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